GRHS and Glenwood Retirement Village Collaborate on Tele-Health Visits for Resident Safety

Glacial Ridge Health System and Glenwood Retirement Village are now utilizing GRHS’ Tele-Health option for many clinical concerns. This secure program provides GRV nursing home residents a clinic visit with a GRHS provider – without leaving the building. In addition to efficiency, it improves safety for residents by eliminating the potential community exposure to respiratory viruses such as influenza and COVID-19. Tele-Health through Backline® is HIPAA compliant.

Depending on the reason for the visit, some residents will still need to be seen in person in the clinic or ER. Additional safety precautions are in place by both organizations for optimal patient safety regardless of where a visit is needed.

Pictured are GRV Administrator Mary Krueger and Caitlin Henke, GRV Medical Records. Jay Stewart, Clinic Support at GRHS demonstrated the ease of using the secure Tele-Health program from GRV. Shown on the tablet screen, Darby Wacker, LPN at Glenwood Medical Center, was talking with Caitlin and Mary.