Therapy Registration/Scheduler – ER Rotation

Glacial Ridge Health System is seeking a friendly and detail-oriented Therapy Registration/Scheduler with ER Registration rotation. We hire for attitude and provide the training you need to succeed. In this role, you will gather all necessary information and ensure everything is accurately entered into the system. You’ll also answer calls and maintain an organized schedule for therapies – schedule, remind, and give required information to patients.

The Registration/Scheduler position is Monday – Friday, 8:30 am – 5:00 pm. The ER Registration rotation is every 6^th weekend/holiday, 1:30 pm – 10:00 pm.

Duties & Responsibilities

• Schedule Physical Therapy, Occupational Therapy, and Speech Therapy appointments; check patients in, review and update patient information (name, address, phone number, insurance information, etc.).
• Manage insurance requirements for therapy services, including prior – authorizations.
• Assist with the discharge process.
• Process provider orders including verifying orders are complete and signed.
• Answer and direct phone calls and messages as necessary.
• Assist patients as directed by therapists.
• Work the ER Reception – weekend/holiday rotation as assigned.
• Create a positive first impression for customers and visitors.
• Other duties as assigned by Therapy Manager and/or Business Office Manager.

Qualifications

• Must have a strong background in customer service.
• Must have experience with personal computers and be able to be trained to operate certain software applications.
• Must be friendly, courteous, responsible, and well-groomed.

Knowledge, Skills & Abilities

• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Decision-making and problem solving.
• Team building.

Performance Standards

• Must adhere to HIPAA confidentiality standards.
• Must adhere to the Keys to Heartfelt Care.
• Must be able to perform the physical requirements of the position.

Schedule

• Full-Time
• Monday – Friday, 8:30 am – 5:00 pm
• Every 6^th weekend/holiday rotation for ER Registration, 1:30 pm – 10:00 pm

How to Apply

• Apply Online
• Download, print, and mail completed application or resume to Jenna Janu, HR Manager, 10 Fourth Ave SE, Glenwood, MN 56334

GRHS is an Equal Opportunity Employer.

About Glacial Ridge Health System

Glacial Ridge Health System is located in Glenwood, Minnesota to provide Heartfelt Care to the surrounding communities, our patients, and our staff. As an independent level IV trauma center and acute stroke-ready hospital, we also provide a wide array of medical services, including clinics, homecare, hospice, and therapy. We’re doing big things at Glacial Ridge and are hiring new team members and medical professionals who are ready to provide heartfelt care!