We’re committed to providing the best care possible to every patient. That starts with knowledgeable, experienced staff who listen and respond to your health concerns, in a comfortable environment supported by modern technology.
Use the links below to find what you need — from preparing for a hospital stay and requesting your medical records to billing and financial services, your privacy rights, and patient resources.
Please check-in at the Emergency/Outpatient Services desk using the Emergency entrance located on the north side. The registration desk is staffed 6:00 a.m. – 10:00 p.m. To enter the facility after hours, use the same north entrance and press the call button inside the vestibule for assistance. Someone will meet you there.
The information requested during the admissions process is vital to our hospital’s medical and legal records. It will be kept in the strictest confidence. Your record will be kept on file electronically and may be of value to you for future reference. We appreciate your cooperation.
When planning for admission, please bring complete insurance information with you. We will make a copy of your card for your electronic medical record. We will also ask about your current demographics and contact information. Please have that data available.
Additionally, please bring your medications or a complete list of your current medications, including name of the prescription, dosage, and frequency.
Do you feel like you forget something every time you pack for a trip – or are you packing for someone else’s hospital stay? Download our hospital packing checklist to ensure you pack everything you need – and some things you may want.
Glacial Ridge Hospital cannot assume responsibility for valuables and personal items kept in the patients’ rooms. It is best to have a visitor take them home for you. If this is not possible, the valuables should be placed in a valuables envelope provided by the hospital and placed in the hospital safe. They will be returned to you upon presentation of your receipt, which will be kept with your hospital chart.
Please keep dentures and eyeglasses in protective containers when not in use. Neither the hospital nor hospital staff is responsible for the loss or breakage of such articles.
Please see visitation hours and information on our Visitors webpage.
Glacial Ridge Hospital offers a variety of amenities to make your stay with us as easy and comfortable as possible.
All rooms are private, each with its own bathroom with a shower, temperature control, and window blind controls. Each bed has controls on both sides and a “call button” connected to the nursing station.
Telephones are provided in all patient rooms. To make local calls, dial 9 and the number you are calling. For calls outside our local area, dial 9, then 0 and the 10 digit number you are calling, including the area code. An operator will come on the line and assist you with calling collect or using your calling card. If you have any questions about the telephone system, dial 2200 to speak to a receptionist or ask any of our staff for assistance.
A Telecommunications Device for the Deaf/TeleTypewriter (TDD/TTY) is available upon request.
Cell phones are approved for use while in the hospital and on campus unless indicated otherwise.
Cell phone chargers are also available for use upon request. GRHS has an assortment of cell phone chargers that may be borrowed while you are hospitalized.
Cable television is available in all patient rooms; the channel guides are located in the front of the patient guide.
(Movies, Music, Books, Games)
Patients and their visitors may use an assortment of movies, music, paperback books, playing cards, and crossword puzzles. Please ask any of our staff if you are interested in these activities.
Wireless internet access is available in all patient rooms if you have a laptop with a wireless router. Glacial Ridge Health System does not have laptops available for patient or guest use.
While not complimentary, you may receive a massage in your room from a certified massage therapist who has been approved to give massages at Glacial Ridge Hospital. If you are interested in getting a massage, please ask a nurse for details and pricing information. You are responsible for paying the massage therapist upon service provided. Glacial Ridge Hospice contracts with the same massage therapist. To ensure your well-being, you will need physician approval for this service, dependent upon your current medical condition. Your nurse will make the arrangements on your behalf.
Complimentary Room Service is available daily from 6:00 a.m. – 6:00 p.m. by calling 2037. The Room Service Menu in your room provides a variety of choices. Your meals are delivered at your convenience within 40 minutes of placing your order.
If you are not ordering room service, your meals will arrive at standard times: 7:20 a.m., 11:45 a.m., 5:20 p.m. Meal times are subject to change.
To help improve your condition or prior to certain tests, surgery, etc., your doctor may order a special diet. We accommodate your nutritional needs with alternative meals that meet the requirement.
For general inquiries, click on the Contact Us button below.
Click on the button below to learn more about our Medical Staff.
