Hospital Registration – ER Rotation

Be the welcoming face of Glacial Ridge Health System! As the first point of contact for many patients and visitors, our receptionists provide exceptional customer service and essential administrative duties to ensure a smooth experience for everyone calling and walking through our doors. Our ideal candidate brings a natural talent for making people feel welcome and understood while efficiently managing multiple tasks with careful attention to detail. We value professionals who prioritize clear communication and maintain a patient-first mindset in every interaction. Join our supportive team and make a meaningful impact in community healthcare. We hire for attitude and provide the training you need to succeed.

The Hospital Registration position is Monday – Friday, 8:30 am – 5:00 pm. The ER Registration rotation is approximately every 6^th weekend/holiday.

Duties & Responsibilities

• Receive and route incoming phone calls to the facility.
• Assist and direct customers arriving at the facility.
• Check and verify insurance eligibility for patients and complete registration for inpatients.
• Open and sort payments and other incoming mail for the business office.
• Collect payments made by patients at the facility.
• Assist patients with billing questions and assist with patient portal information.
• Assist with Outreach scheduling and registration.
• Assist other team members as needed.
• Working ER Weekend/Holiday rotation as assigned.
• Create a positive first impression for customers and visitors.

Qualifications

• Must have a strong background in customer service.
• Must have experience with personal computers and the ability to be trained to operate certain software applications.
• Must be friendly, courteous, responsible, and well-groomed.

Knowledge, Skills & Abilities

• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Decision-making and problem-solving.
• Team building.

Performance Standards

• Must adhere to HIPAA confidentiality standards.
• Must adhere to the Keys to Heartfelt Care.
• Must be able to perform the physical requirements of the position.

Schedule

• Full-Time
• Monday – Friday, 8:30 pm – 5:00 pm
• Every 6^th weekend/holiday rotation, 1:30 pm – 10:00 pm

How to Apply

• Apply Online
• Download, print, and mail completed application or resume to Jenna Janu, HR Manager, 10 Fourth Ave SE, Glenwood, MN 56334

GRHS is an Equal Opportunity Employer.

About Glacial Ridge Health System

Glacial Ridge Health System is located in Glenwood, Minnesota to provide Heartfelt Care to the surrounding communities, our patients, and our staff. As an independent level IV trauma center and acute stroke-ready hospital, we also provide a wide array of medical services, including clinics, homecare, hospice, and therapy. We’re doing big things at Glacial Ridge and are hiring new team members and medical professionals who are ready to provide heartfelt care!