Patient Portal

Our doctors and providers encourage patients to utilize the patient portal. The Patient Portal allows patients who receive care at any of our locations to access their health information online anytime and from almost anywhere in the United States. In addition to being active in their own care, parents and healthcare proxies value the ability to access the medical records of those for whom they manage care.

Call 911 if you have a medical emergency. 

You can get more from your patient portal with these convenient options:

• Request and manage appointments
• Pre-register before your appointment by updating your demographics, uploading insurance cards and photo IDs, and paying co-pays
• Save time and keep your physician up-to-date by completing pre-visit questionnaires online
• Review your results
• Access visit history (for visits as of December 1, 2023) and discharge summaries
• Securely message your physician (responses may take up to 72 hours)
• Assign a proxy account
• Add dependents
• Request prescription refills
• Pay bills online

How to Add Dependents

Once your account is set up, call our Electronic Health Record Department at 320.331.2106 to add dependents.

How to Share Access

You may give a family member or caregiver access to your account. They can help manage your appointments, bills, and medical conditions through your Patient Portal. Note: To grant them access, they must have an existing patient portal account at Glacial Ridge.

Once you are logged in to your Patient Portal, click on Account Options [in the upper left-hand column below your birthdate], then click on Share My Portal. Follow the directions to create the invitation, including access level and permissions.

How To Create Your New Patient Portal

To Request An Account

You must be an established patient at Glacial Ridge Health System with a previous or booked visit. There are two ways to request an accont.

1. Submit the Patient Portal Request form on this page to request an account. It may take up to 2 business days to receive an email. If your contact information in the form is different than what is on file, you will need to come to the clinic to confirm your identity. OR
2. Ask a receptionist to assist you with setting up an account at your next visit.

Next Steps

1. An email will be sent to your email address on file from [email protected]. If you did not receive an email, please check your spam folder. 

• Click on the secure link within the email.
• Your TEMPORARY USER NAME AND PASSWORD will be auto-filled.
• The temporary password will not be visible.
• Click the Sign In button to continue.

2. Complete the prompts on the next screen to CREATE YOUR USERNAME AND PASSWORD. You will also select and answer SEQUIRTY QUESTIONS in case you forget your password

3. Confirm the User Agreement.

Need Help?

If you have any questions or issues enrolling in the portal, please call our Electronic Health Record Department at 320.331.2106 or submit the request form on this page.

How To Use the Meditech Mhealth App

1. Go to either your iOS App Store or Google Play to download the app.
2. Once downloaded and selected, it will ask for Location Services. If you are in the local area of Glenwood, Glacial Ridge Health System should show at the top of the list.
3. Sign in (it takes about 5-10 seconds to load), then it will ask if you want to Save Credentials. We suggest you say Yes to that. Then you only will need to select Sign In each time on the app.

Any appointments or new health information will appear at the top of the portal list of items. You can communicate with your provider via the Messages option. Our providers and nurses will respond most often within 1-2 days, but it may take up to 72 hours. If it is urgent, please call the clinic.

If you have Proxy access to another patient, you can select the upper left Menu button and choose the patient you want to view or message with their provider.