Glacial Ridge Hospital receives top marks for patient experience, and it is one that patients would highly recommend to family and friends. Ten other hospitals in Minnesota (273 nationally) earned a five-star rating for Patient Experience, and 16 other hospitals in the state received five stars for Patient Recommendation. The Centers for Medicare & Medicaid Services (CMS) also lists Glacial Ridge Hospital as five stars for Cleanliness, Physician Communication, Quietness, and Staff Responsiveness.
The notable recognitions are based on the national, standardized survey of hospital patients called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey required by CMS. It’s the gold standard for measuring patient experience across the U.S.
Hospital Board Members Congratulate Staff
Congratulations from hospital board members poured in, acknowledging the efforts of all staff, whose work plays a crucial role in maintaining the hospital’s top-tier reputation. Here are a few of them:
“Congratulations to all staff on your 5-star rating. You deserve every bit of praise and pride in your work, especially in caring for all of us as patients and in the community! To Environmental Services on your excellent rating, you deserve it all. As a board member, I have always been extremely proud to show our facility to new people in the community. It always looks beautiful and welcoming.” – Marlyn Perry
“Congratulations on the 5-star rating to the EVS team and the overall facility as well! You all make GRHS a great place!” – Bruce Harvey
“Glacial Ridge Hospital Staff, congratulations on receiving the CMS 5-star hospital rating. It shows that the employees at GRHS care about the well-being of their patients. Thank you for your services to our community and all of our surrounding area.” – Duaine Essig
“Congratulations to GRHS for achieving a 5-star CMS rating. It truly takes a team effort to accomplish such an honor. Congratulations also to the EVS team for the great job you do. The entire hospital and clinic are so neat and clean. Patients and visitors all appreciate your efforts.” – Mary Krueger
Patients interested in viewing ratings for all hospitals nationwide can visit Medicare’s Care Compare website.
